Legal

Privacy Policy

Effective July 31, 2026

RingMender is a DBA of Herman Stone Inc. ("RingMender," "we," "us," or "our"). This policy explains how we handle information through ringmender.com and the missed-call recovery services we provide to participating businesses.

Information we collect

Contact and business information submitted by prospective or current clients.
Call-event information such as the caller's phone number, time, routing status, and the participating business called.
Text-message content, replies, opt-in and opt-out records, and related delivery information.
Basic website and security data, such as device, browser, and diagnostic information.

How we use information

We use information to operate missed-call recovery, send requested customer-care messages, route inquiries to the business the person contacted, provide support, protect the service, maintain consent and compliance records, improve reliability, and meet legal obligations.

How we share information

We may share information with the participating business the person contacted, telecommunications and cloud providers that help deliver the service, professional advisers, and authorities when required by law. We do not sell personal information.

Mobile information and consent

Mobile opt-in information and text-message consent are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. They may be provided to telecommunications and service providers only as needed to deliver messages, operate the program, prevent fraud, and comply with law.

Text-message choices

Message frequency varies. Reply STOP to end messages and HELP for help. Message and data rates may apply. Opting out of text messages does not prevent a person from contacting the participating business by phone or another available channel.

Retention and security

We keep information only as long as reasonably needed for the purposes described above, including service, security, dispute, and compliance needs. We use reasonable administrative, technical, and organizational safeguards, but no system is completely secure.

Your choices

You may request access, correction, or deletion of information, subject to legal and operational limits. To make a request, email [email protected].

Children

The service is not directed to children under 13, and we do not knowingly collect their personal information.

Changes and contact

We may update this policy and will post the revised effective date here. Questions may be sent to [email protected].